A Fort MacMurray man keeps getting detailed patient medical files by mistake, in spite of his efforts to stop the files. Ever since last summer Thickwood Family Medical Centre has been sending patient information to Denis Lacoursiere’s business fax machine, and the clinic will not stop in spite of repeated requests by the business owner. Lacoursiere owns Oilsands Shovel Products, and the patient files that he keeps receiving through the fax machine at his business include details like name, age, birth date, medications, phone numbers and addresses, prescription information and personal health numbers, and even the sexual history of a patient. According to Lacoursier “That’s the fourth one I’ve got. This has to stop. It’s driving me crazy and no one wants this happening to them.”

In spite of several attempts to contact the clinic and stop the patient medical files the Fort MacMurray man has not been successful. Denis Lacoursiere explained “What’s really burned me is I deal with this family medical clinic. I go there. And they’re sending people’s files to me, telling me what prescriptions they need for what conditions they have. I’ll still keep putting them straight into the shredder because this is none of my business. I just want this to end before it gets out of hand.” Thickwood Family Medical Centre office manager Caroline Wood said that she has never spoken with Denis Lacoursiere. Privacy rules in the province require a medical centre to use a cover page, with instructions to contact the medical centre if the fax is received by the wrong person.